Can’t Fault the Service!
Long time followers may be aware that I’m lucky enough to be part of a test programme run by a certain large PC & Printer manufacturer. On two previous occasions I’ve been sent an all-in-one Printer/Scanner/Copier/Fax to “test” and report back on, at the end of which time I’m allowed to keep the printer as a Thank you for my feedback and participation.
I finished the second of these test programmes in about August last year, and have happily been printing away on this “free” printer ever since. Admittedly not making particularly heavy use of this one, it’s still got it’s original ink cartridges fitted!
I came to use it a few weeks ago and discovered that the printer just had no power whatsoever. Having checked the obvious cables, and extension leads I concluded that it was a printer fault of some sort, and started cursing as I expected that meant I’d need to go out and buy a new printer.
Surprisingly, I made a few inquiries first, and after one phone call, much to my delight a new power supply is on it’s way to me. I have “full” support on the printer until September this year!
For a printer that cost me nothing but a little time, I think that’s pretty fantastic service!